A cozy restaurant on the Web
We bite off what we can chew
We're in this for the long haul
Life's too short for bad software
We absolutely love this
Sorry, we're not for sale
We believe that life’s too short for bad software!
Since we started in 2008, our goal has been to help people create software that is easier to use. We do this by providing software tools, teaching people about UX, and by building a long-lasting company so that we can achieve our ambitious goal. We like to compete on usability and customer service. We’re good people, and we care.
|Support Hours||Weekdays, 9-5 PT and CET (details)|
|Sales & Licensingfirstname.lastname@example.org|
|Lost your license key? Retrieve it here!|
|Need a formal invoice? Retrieve it here!|
|Technical Support||Support Portal|
|Phone||+1 (415) 367-3531|
|Fax||+1 (888) 349-8816|
|Post||Balsamiq Studios, LLC
PO Box 1138
Sacramento, CA 95812
Balsamiq Mockups is a small graphical tool to sketch out user interfaces, for websites and web / desktop / mobile applications.
We focus on the ideation phase, providing you with a clean tool that lets you get in the flow and stay focussed on structure rather than colors and icons. Mockups provides enough interactivity to replace prototypes most of the time, and makes it easy to collaborate and get feedback on your wireframes.
Mockups is sold as a Desktop application, a web application and as a plugin to different wikis and bug trackers (compare all versions). An iPad version is in the works. You can try it out for free on our website, or download a free trial. You can also easily access a pre-release version or old versions.
We have extensive docs, we improve the software with frequent new releases and we provide support via multiple channels. You can find beginner-to-expert tutorials and documentation on our support website, as well as pointers to books about Mockups.
Ask anyone, and they’ll tell you Mockups is pretty much the gold standard in low-cost wireframing tools these days. Here’s a huge list of press mentions and web reviews. There is a large community of passionate users who are willing to help each other on our GetSatisfaction forums.
Software developers have created tools that integrate with Balsamiq Mockups, extending it in different ways like adding export to HTML/CSS/JS etc. You can also find a large number of community-contributed, ready-to-use stencils and controls for all your wireframing needs at Mockups to Go.
If you are a Mockups expert looking for work, you can look at these job offers. If instead you are looking for someone to help you with your wireframing needs, here’s a list of freelancers who know how to use Mockups well. You can also follow the balsamiq_jobs pinboard bookmark list.
We partnered with UX guru and author Theresa Neil to create uxapprentice.com, where you can learn the basics of user experience design with an easy process to follow, and pointers for where to learn more. If you are working with a client who doesn’t understand the value of wireframes, you can send them this little page.
We also have a Balsamiq UX blog, where we talk about the user experience for our products, showing what we’re thinking and how we’re evolving.
To help you get inspired, we link to inspireUX and Little Big Details directly in the application’s Help menu. We interview Balsamiq power-users in the Balsamiq Champions blog, and have published a free ebook called Balsamiq Success Stories. We also sponsor Wireframes Magazine, and often raffle free tickets to UX-related conferences to our community. Last but not least, we provide examples of software we love, via the the "zenware" page.
We try to do our part to foster a vibrant UX community by sponsoring websites, conferences and events, providing a free integration with ux.stackexchange.com, and more. We also try to be very upfront about our position in the competitive wireframing / prototyping software tool space. We maintain a list of wireframing tools on twitter and wrote a helpful page to help you choose the right product for you.
We are trying to build a company we’d like to do business with ourselves. We aim to be a company that’s human, respectful, transparent, inclusive, socially and environmentally conscious, and a good citizen of the world and the Web.
We have been an example of transparency since the beginning, via our team blog and his numerous interviews and talks. We try to be a fun company to deal with: we don’t take ourselves too seriously, we provide fun items in our swag stores, we even give you ideas for what to make for dinner!
We are a solid, independent little software company. We started in 2008 as a one-man-shop, and have been growing organically ever since. We have lots and lots of customers. We are both extremely profitable and fiscally conservative. We turn away external investors every week and have turned down serious, multi-million-dollar acquisition offers, because we believe it’s the right thing for us and for our community. We want to stick around and be here for you, simple as that.
Founder and CEO
Head Chef, Wow! Division
Mike is our User Experience guy: Product Manager, Interface Designer, Front End Developer, Webmaster, and of course, the Konigi guy.
Paolo is able to work on anything you throw at him. Right now he's splitting his time between the next generation of Mockups and our internal customer management web app.
COO, Balsamiq Studios LLC
Joy makes sure our distributed team is well taken care of: payroll, benefits, taxes, accounting, dealing with the bank — she does it all!
Developer in Testing
Florian helps us maintain high quality by writing automated tests and supporting our customers.
Virtual Office Manager, Balsamiq SRL
Anna makes sure our Italian company runs smoothly. Purchasing, filing, accounting, payroll, and more! Based in Italy, she also handles sales support for our European customers.
Michele is the lead developer of Mockups for Desktop, and our in-house git expert.
Andrea is a client-side developer working on Mockups and myBalsamiq.
Sax is in charge of our plugin development and integration strategy.
UX, Support, & Sketchnotes
Ben is the king of our forums, is our in-house sketchnote guru, and much more!
Francesca keeps our community happy and informed by sharing company news and useful resources she finds across the Web.
First of all, we treat our own people VERY well. We always try to give each person their ideal job. We have few, clear and progressive company policies, and our jobs page tries to set the right expectations.
We also do our best to treat our customers well. In fact, it’s something we explicitly compete on since day one. We offer clear and affordable pricing for our tools, as well as trial versions and a usable web demo used by thousands for free every day. We also have very generous "free Balsamiq" programs for classrooms, open source projects and do-gooders in general.
We always include the community in the design and testing of new features, and thank them for their help when those features are released (of course). We reply to every email / tweet / facebook message, and try to never write to our customers unless it’s absolutely necessary (we hate spam and consider their Inbox sacred).
Last but not least, we give back to our local communities with a generous company donation policy (2% of our profits go to charity each year). In short, we’re good people, and we care.
Balsamic vinegar, the high-end, aged for 25+ year kind, has a lot in common with what we want our software to be: rich, smooth, pleasurable, expensive. OK our software is actually pretty affordable but we still want it to feel like a treat! :)
Like a fine balsamic vinegar, our software adds flavor to something else (in our case wikis and bug trackers), requires craftmanship and is made in Italy!
Got an idea for something else we could do? Let us know at email@example.com, we can’t wait to hear it!