Policies
Free Wireframes for Google Drive for Classrooms
Our Free program now includes Balsamiq Wireframes for Google Drive for schools.
By Val
How to Increase Diversity in Small Software Businesses
Our CEO Peldi interviews Sarah Allen about diversity in a small software company. As a Founder, learn more about how to make your business more inclusive.
By Laura
The Balsamiq Software Donation Program
We have donated more than 10,000 licenses over the last 8 years. Here is why, and a kind invitation to other software companies to do the same.
By Peldi
Our Vacation Policy: Mandatory Minimum Days
Our vacation policy was: Take some. But we noticed that some employees weren’t taking enough. Now our policy is: Take at least 20 days off a year.
By Peldi
How to Share Customer Feedback With the Rest of the Team
We created a system for sharing positive and negative customer feedback internally. It has helped us raise team morale and improve cohesion!
By Virgin
Finding The Human: The Customer Support Starter Pack
Customer service can be hard when you're on the receiving end of an angry call. Brendan offers some ideas for empathizing with your customers.
By Brendan
Balsamiq Raffles: Free Tickets to Great UX Events
We are always exploring new ways to connect with our community and reciprocate their love and support. We give free licenses to educators and do-gooders, we open-source part of...
By Jessica
How and Why We Give Away Swag
Giving gifts is a win-win situation. You make customers happy, cultivate loyalty, and get good marketing results simply by being generous and grateful. Today we want to share our...
By Jessica
The Balsamiq Marketing Checklist
Hello friends of Balsamiq! Today we would like to share another one of our Handbook pages with you. This time, it's about Marketing. We've come a long way since...
By Peldi
The Balsamiq Mantras
As we say on our company page, since starting out in 2008, we are trying to build a company we’d like to do business with ourselves. We aim to...
By Peldi
A New Year's Toast to Some Awesome Non-profits
Four years ago we added a company donation policy. Over the years we increased the amount we donate from 2% to 3% of our profits and we've added the...
By Natalie
Company Policies: Time Off to Exercise
This post is part of a series about our VERY FEW company policies. Read this intro post for some context. Joining a new company is always overwhelming. When I...
By Francesca
Professional Development at Balsamiq
This post is part of a series about our VERY FEW company policies. Read this intro post for some context. We have become hesitant about sharing our company policies...
By Francesca
Tips for Customer Support
As you can read in the blog post about The Balsamiq Mantras, Customer Support is something really important to us. During the 2014 Balsamiq Retreat, Peldi asked Ben to teach his techniques for...
By Francesca
Our Donation Policy
This post is part of a series about our VERY FEW company policies. Read this intro post for some context. While we're not quite big enough yet to sponsor...
By Natalie
Devising a Profit Sharing Program for Micro-Multinationals
This post is part of a series about our VERY FEW company policies. Read this intro post for some context. Quick update: now that we have over 25 employees,...
By Peldi
Our Simple Salary Policy
This post is part of a series about our VERY FEW company policies. Read this intro post for some context. Given that we have different people all around the...
By Peldi
Pace, not Deadlines
This post is part of a series about our VERY FEW company policies. Read this intro post for some context. At Balsamiq, we don't have deadlines. Ever. It seems...
By Peldi
On the Need of VERY FEW Company Policies
I'm not a fan of policies. In fact, the tiny little essay on how policies are bad from Rework is my favorite of the whole book. It's called "Don’t...
By Peldi
Employees Define Company Values by Designating Matching Funds
Hello everybody, thanks for visiting. I am delighted with our little company's growth, and we have quickly settled into a comfortable rhythm in 3 time zones. Now that we...
By Val
My Thoughts on Software Piracy
A fellow software entrepreneur emailed me today with this question: My question is, as I am trying to get an application of mine built in AIR, and it is...
By Peldi