Currently, customers can purchase app licenses for Atlassian Confluence Server and Jira Server via Atlassian Marketplace or via our website.
This article is designed to help customers who wish to transfer their existing Wireframes for Confluence Server or Wireframes for Jira Server from Balsamiq to their myAtlassian account.
Customers who wish to migrate their Wireframes for Confluence Server or Wireframes for Jira Server license to Atlassian Marketplace must fit two requirements:
Once you have migrated your license to your myAtlassian account you will be able to:
You'll need to [contact us](mailto:firstname.lastname@example.org?subject=I want to migrate my Server License to Atlassian Marketplace&body=By sending this message I confirm:%0D%0A%0D%0AI am using my Balsamiq app license on my server - not on Atlassian Cloud - and I acknowledge that once my license is transferred to Atlassian Marketplace, it will be required to match my server levels.%0D%0A%0D%0AThe information you requested is below:%0D%0A%0D%0A1. My License Key: %0D%0A2. The email address for the myAtlassian account for the license:%0D%0A3. The first and last name of the holder of the myAtlassian account%0D%0A4. The organization or company name for the License:%0D%0A5. The organization's full address including country:%0D%0A6. If applicable, the email address of my Atlassian Expert:) by email being sure to include the following information:
After we have received your request and have verified your eligibility, we will send your new license to the myAtlassian account you provided. You will be notified by email with the SEN as confirmation of the migration.
All purchasing for our add-ons for Atlassian Cloud has been moved to Atlassian Marketplace. If you had a Balsamiq-issued license you were using in Confluence Cloud or Jira Cloud which had active or recently active maintenance, your license was transferred to Marketplace with a free legacy plan. If you had expired maintenance, you can simply start a new subscription directly in Marketplace for Balsamiq for Confluence Cloud or Balsamiq for Jira Cloud.
Please check our Transition Guides for additional information: