Which Payment Methods Are Accepted, and What Are Your Payment Terms?
The answer depends on the version of Balsamiq:
- Subscriptions - Balsamiq Cloud, Balsamiq Wireframes for Google Drive, Wireframes for Confluence Cloud and Wireframes for Jira Cloud.
- Licenses - Balsamiq Wireframes for Desktop, Wireframes for Confluence Server, and Wireframes for Jira Server.
We only accept automatic credit card payments for Balsamiq Cloud and Balsamiq Wireframes for Google Drive plans. We do not accept other forms of payment for these subscription-based services.
Wireframes for Confluence Cloud and Wireframes Jira Cloud are sold via Atlassian Marketplace.
All licenses for Balsamiq Wireframes for Desktop, Wireframes for Confluence Server, and Wireframes for Jira Server can be purchased by credit card, (including MasterCard, Visa, Discover, and American Express) via our secure online order form.
Unfortunately, we do not accept PayPal as a form of payment, however most debit cards with a Visa or MasterCard logo (and that do not require a PIN) are accepted.
For orders of US $300 or more we also accept additional payment options. Our Terms are Net 30. Details on how to submit your order are here. Once you have received your invoice, you will be able to pay using the options below.
Electronic Fund Transfer
Bank information is provided with your invoice.
Please reference the Balsamiq invoice number in the transaction, or we will not be able to match the payment with your order.
Payment is to be made in US Dollars for the full amount remitted to our bank.
When you make an international bank (wire) transfer, please designate OUR option. (We do not accept BEN or SHA transactions.)
Any additional fees are the sole responsibility of your company.
Please reference the Balsamiq invoice number on your check, or we will not be able to match the payment with your order.
Checks are to be made in US Dollars. Mail checks to:
Balsamiq Studios, LLC PO Box 1138 Sacramento, CA 95812 USA
Credit Card (Invoices)
For your added security, we do not handle card numbers or process credit cards ourselves.
If you have been issued an invoice, and you decide to pay by credit card instead of check or EFT, you can enter your credit card information easily and quickly from the "Pay Invoice" link shown on your online invoice.
To access your online invoice, simply click on the link provided with your order.
All other credit card payments for licenses should be made on our website.