Note: This article applies to Mockups 3 for Desktop. Registration instructions for our other products can be found on the following pages:
After you download and install Balsamiq Mockups 3 for Desktop it will run in trial mode until registered. To register click on the "Register..." link in the banner at the bottom or go to Help > Register... in the menu.
This will bring up the registration dialog shown below where you can enter your License Information.
The License Name must match the one associated with the License Key. You can copy and paste this information from the receipt email you received when you purchased the product. If you no longer have this email, go here to have it re-sent.
If the Register button remains disabled when you enter the License Name and Key, please make sure that you copy and paste directly from your email receipt instead of typing your License Information manually.
If you’re still having trouble, please email us a screenshot of your registration dialog and include your License Information in the body of your email, so we can diagnose the issue and get you back to work.