Virgin Pereira
Customer Success @ Balsamiq
I’m the Customer Success Manager & Customer Education Lead at Balsamiq. For the past 10 years, I’ve helped shape our customer success team—delivering exceptional service through every support email, help doc, and tutorial video.
I’m passionate about helping people feel confident using Balsamiq, whether they’re wireframing for the first time or teaching others how to.
My goal is simple: make it easier for teams to align fast and bring great product ideas to life. Got a tip, story, or idea to share? I’d love to hear it—we’re always learning from our community.
❤️ Most loved
How to organize wireframes by using a hierarchy
Is your Balsamiq project getting big? Just organize it into folders with this neat trick.
How to organize wireframes by using a hierarchy
Is your Balsamiq project getting big? Just organize it into folders with this neat trick.
How to use quick look for BMPR files on Mac
An easy way to preview the content of a project without having to open Balsamiq on macOS.