A cozy restaurant on the Web
We bite off what we can chew
We're in this for the long haul
Life's too short for bad software
We absolutely love this
Sorry, we're not for sale
We believe that life’s too short for bad software!
Since we started in 2008, our goal is to help people create software and websites that are easier to use. We do this by providing software tools, teaching people about UX, and by building a long-lasting company. We like to compete on usability and customer service. We’re good people, and we care.
|Support Hours||Weekdays, 9-5 PT and CET (details)|
|Technical Support||Support Portal ← Try this first!
|Need a formal invoice? Retrieve it here!|
|Lost your license key? Retrieve it here!|
|Sales & Licensingfirstname.lastname@example.org
Tel: +1 (415) 367-3531
Fax: +1 (888) 349-8816
|Post||Balsamiq Studios, LLC
PO Box 1138
Sacramento, CA 95812
Balsamiq Mockups is a small graphical tool to sketch out user interfaces, for websites and web / desktop / mobile applications.
We focus on the ideation phase, providing you with a clean tool that lets you get in the flow and stay focussed on structure rather than colors and icons. Mockups provides enough interactivity to replace prototypes most of the time, and makes it easy to collaborate and get feedback on your wireframes.
Mockups is sold as a Desktop application, a web application and as a plugin to different wikis and bug trackers (compare all versions). You can try it out for free on our website, or download a free trial. You can also easily access a pre-release version or older versions.
We have extensive docs, we improve the software with frequent new releases and we provide support via multiple channels. You can find beginner-to-expert tutorials and documentation on our support website, as well as pointers to books about Mockups.
Mockups is the gold standard in low-cost wireframing tools these days (ask anyone). Here’s a huge list of press mentions and web reviews. There is a large community of passionate users who are willing to help each other on our forums.
Software developers have created tools that integrate with Balsamiq Mockups, extending it in different ways like adding export to HTML/CSS/JS etc. You can also find a large number of community-contributed, ready-to-use stencils and controls for all your wireframing needs at Mockups to Go.
If you are a Mockups expert looking for work, you can look at these job offers. If instead you are looking for someone to help you with your wireframing needs, here’s a list of freelancers who know how to use Mockups well. You can also follow the balsamiq_jobs pinboard bookmark list.
We partnered with UX guru and author Theresa Neil to create uxapprentice.com, where you can learn the basics of user experience design with an easy process to follow, and pointers for where to learn more. If you are working with a client who doesn’t understand the value of wireframes, you can send them this little page.
We also have a Balsamiq UX blog, where we talk about the user experience for our products, showing what we’re thinking and how we’re evolving.
To help you get inspired, we link to inspireUX and Little Big Details directly in the application’s Help menu. We interview Balsamiq power-users in the Balsamiq Champions blog, and have published a free ebook called Balsamiq Success Stories. We also raffle free tickets to UX-related conferences to our community often. Last but not least, we provide examples of software we love, via the the "zenware" page.
We try to do our part to foster a vibrant UX community by sponsoring websites, conferences and events, providing a free integration with ux.stackexchange.com, and more. We also try to be very upfront about our position in the competitive wireframing / prototyping software tool space. We maintain a list of wireframing tools on twitter and wrote a helpful page to help you choose the right product for you.
We are trying to build a company we’d like to do business with ourselves. We aim to be a company that’s human, respectful, transparent, inclusive, socially and environmentally conscious, and a good citizen of the world and the Web.
We are a solid, independent little software company. We started in 2008 as a one-man-shop, and have been growing organically ever since. We have lots and lots of customers. We are both extremely profitable and fiscally conservative. We turn away external investors every week and have turned down serious, multi-million-dollar acquisition offers, because we believe it’s the right thing for us and for our community. We want to stick around and be here for you, simple as that.
Founder and CEO
Marco is leading the development of the next generation of Mockups. Stay tuned for exciting updates from him!
Head Chef, Wow! Division
Valerie helps with sales inquiries, support questions and the queen of our phone lines. She’s also our resident chef!
Mike is our User Experience guy: Product Manager, Interface Designer, Front End Developer, Webmaster, and of course, the Konigi guy.
CFO & Wow! Division
Natalie is the master bean-counter, in charge of keeping our finances healthy and our sales processes über-efficient.
Paolo is able to work on anything you throw at him. Right now he's splitting his time between the next generation of Mockups and myBalsamiq.
Developer in Testing
Florian helps us maintain high quality by writing automated tests and supporting our customers.
Designer and Writer
Leon is all about documentation, UX design, and helping our customers be awesome.
Virtual Office Manager, Balsamiq SRL
Anna makes sure our Italian company runs smoothly. Purchasing, filing, accounting, payroll, and more! She also handles sales support for our European customers.
Michele is a passionate developer, now focusing on the next generation of Mockups.
Andrea is a client-side developer working on Mockups and myBalsamiq.
Sax is in charge of our plugin development and integration strategy.
UX, Support, & Sketchnotes
Ben is the king of our forums, is our in-house sketchnote guru, and much more!
First of all, we treat our own people VERY well. We always try to give each person their ideal job. We have few, clear and progressive company policies, and our jobs page tries to set the right expectations.
We also do our best to treat our customers well. In fact, it’s something we explicitly compete on since day one. We offer clear and affordable pricing for our tools, as well as trial versions and a usable web demo used by thousands for free every day. We also have very generous "free Balsamiq" programs for classrooms, open source projects and do-gooders in general.
We always include the community in the design and testing of new features, and thank them for their help when those features are released (of course). We reply to every email / tweet / facebook message, and try to never write to our customers unless it’s absolutely necessary (we hate spam and consider their Inbox sacred).
Last but not least, we give back to our local communities with a very generous company donation policy. In short, we’re good people, and we care.
Balsamic vinegar, the high-end, aged for 25+ year kind, has a lot in common with what we want our software to be: rich, smooth, pleasurable, expensive. OK our software is actually pretty affordable but we still want it to feel like a treat! :)
Like a fine balsamic vinegar, our software can add flavor to something else (in our case wikis and bug trackers), requires craftmanship and is made in Italy!
Got an idea for something else we could do? Let us know at email@example.com, we can’t wait to hear it!