Get answers to your data protection, security, and compliance questions.
Privacy Policy
How we collect, use, and share your personal information. Applies to all Balsamiq website, products, and services.
Terms of Service
Applies to balsamiq.com, Balsamiq Cloud, Balsamiq for Confluence Cloud and Balsamiq for Jira Cloud users.
End User License Agreement
Applies to Balsamiq for Desktop, Balsamiq for Confluence Data Center, and Balsamiq for Jira Data Center users.
Data Processing Agreement
How Balsamiq processes personal data on behalf of customers, in compliance with GDPR.
Subprocessors
Third-party services that process data as part of Balsamiq's core products and services.
EU Standard Contractual Clauses
Standard EU terms we use to protect personal data transferred outside the European Union.
Enterprise SLAs
Uptime and support commitments for Balsamiq customers on an Enterprise plan.
DORA Addendum
Supplemental terms for financial entities subject to the EU Digital Operational Resilience Act.
Vendor details
Company, tax, and accessibility details. Includes EIN, W-9, VPAT, and more.
Legal & security FAQs
Answers to your data protection, security, and compliance questions.
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