Subprocessors
Last updated: March 17, 2026.
Balsamiq maintains an up-to-date list of all subprocessors below, including a description of their processing activities and the locations where data is processed.
Changes to this list are communicated in accordance with our Privacy Policy and DPA. You are encouraged to periodically review this list.
For questions, see the Balsamiq Trust Center or contact support@balsamiq.com.
| Vendor | Purpose | Location | Privacy Policy |
| Amazon Web Services (AWS) | Cloud infrastructure hosting | USA / EU (Ireland) | AWS Privacy Policy |
| Atlassian | Cloud platform for some Balsamiq integrations, marketplace payment processing, and internal operations | USA | Atlassian Privacy Policy |
| Balsamiq S.r.l. | Software development, engineering, infrastructure operations | Italy | Balsamiq Privacy Policy |
| Cookiebot (Usercentrics) | Cookie consent management | Denmark | Cookiebot Privacy Policy |
| Customer.io | Product and marketing email delivery | USA | Customer.io Privacy Policy |
| Google (Ads) | Advertising, conversion tracking | USA | Google Privacy Policy |
| Google (Analytics) | Website analytics | USA | Google Privacy Policy |
| Google (Gemini) | AI feature processing | USA | Gemini API Terms, Google Privacy Policy |
| Google (Workspace) | Internal email, documents, and operational data | USA | Google Workspace Security, Google Privacy Policy |
| Help Scout | Support help desk (email and chatbot) | USA | Help Scout Privacy Policy |
| PostHog | Product analytics, session recordings | USA | PostHog Privacy Policy |
| Postmark | Transactional email delivery | USA | Postmark Privacy Policy |
| RightMessage | Website personalization and segmentation | USA or EU | RightMessage Privacy Policy |
| Stripe | Payment processor | USA | Stripe Privacy Policy |